At the reference desk, we often get question about contractors. If you need to hire a contractor, one resource that can help you is the Better Contractors Bureau http://www.the-bcb.net. They are located at 1151 Titus Ave, Rochester NY 14617, (585) 338-3600. You can contact them directly to see if they have received any complaints about a specific contractor. They also can provide good information about hiring a contactor in general. On their website this month, they have tips to protect your self against fly by night operators. Read the article at the following link http://www.the-bcb.net/advice3.shtml.